We want you to be completely satisfied with your Smart Living purchase. We also understand that sometimes a product just doesn’t quite fit. That is why we make returns easy. When returning your order, we require you to return the product in the original packaging that you received it in, with all components included. If your product is damaged, please refer to the questions on returning faulty items below.
If you don’t feel that your purchase is right for you, please email [email protected] with your order number and product you wish to return.
1. We cannot bear the return fee
2. Original shipping charges will not be refunded
3. The customer will be responsible for the cost of shipping a returned item back to us
4. Returns must be arranged within 14 days of receipt
5. Returned items must be in the original packaging. Items returned not in the original packaging will not be eligible for a refund
We can arrange collection of the unwanted return for a fee, please get in contact with us to arrange this within 14 days of purchase.
Please refer to our Terms & Conditions for more information.